
FAQ
Everything you need to know before your purchase.
Will this case fit my phone model?
This case fits the models listed in the model selector and in the Specifications on this page. Select your exact model before adding to cart. If your model is not listed, the case is not designed for it.
Is this case MagSafe-compatible?
If this case supports MagSafe, it is stated in the title and in the Specifications on this page. If MagSafe is not mentioned, do not rely on magnetic charging or accessories with this case.
What if I order the wrong model?
Contact us within 30 days of delivery and we will exchange it for the right model. Return shipping is free. See our Return & Refund Policy.
How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping is free on all orders and usually takes 3–9 days after your order ships. You receive a tracking number by email as soon as it leaves the warehouse. See our Shipping Policy for details.
What is your return & refund policy?
You can return any item within 30 days of delivery for a refund or an exchange, and return shipping is free. Items must be unused and in their original packaging. Email contact@icasetify.com to start a return. Read the full Return & Refund Policy.
How can I contact customer support?
Email us at contact@icasetify.com or use our contact page. We reply within 24 hours, 7 days a week. Include your order number to help us answer faster.
Built for the drop
Air-cushioned corners and a raised bezel take the hit, so your screen and lenses don’t.
Snaps to MagSafe
MagSafe models hide strong built-in magnets that lock onto chargers, wallets and car mounts.
Free tracked shipping
On every order, worldwide. You get a tracking link the moment your case leaves the warehouse.
30 days, no stress
Picked the wrong model? Exchange it or send it back for free within 30 days.
